Frequently Asked Questions

What is “Ayurveda” ?

“AYURVEDA” is made up of two words- Ayur and Veda. Ayur means life and Veda means knowledge or science. Thus “AYURVEDA” in totality means ‘Science of life’. It incorporates all aspects of life physical, psychological, spiritual and social. It differs from conventional medicine in the basic principles of investigation and assigning causes to processes rather than specific areas of physiology.

Is it advisable to take any other medicine while under Ayurvedic treatment?

There is no harm in taking other medicines along with Ayurvedic medicines. As there is no drug-interaction between Ayurvedic medicines and medicines of other systems, so they can be taken according to the need or as directed by the physician.

Are Ayurvedic Medicines ‘SAFE’ ?

Yes, Ayurvedic medicines are very safe as they are made from the rich herbs of the nature. Since herbs and plants are used for making these medicines, the side effects are nil.

Which payment modes does Portal accept?

At present we accept all credit cards, debit cards, net banking payments

Can I phone or fax my order? Can I pay by cheque?

No, orders are accepted online after securing your payment through the credit card information submitted by you. We do not accept any cheque.

Is my credit card number / bank a / c. number secure?

All transactions are secured, powered by SSL encryption capable of processing Credit Card transactions insuring that the information is encrypted before it is transmitted.

How much time do you take to deliver after the payment has been made?

Your order will reach you through courier as per their normal delivery period depending on the delivery address. To some cities/towns it can take upto 4 days from the time of pick up to deliver a consignment.

For a consignment not delivered at the consignee address, a message slip will be left. The consignment will be held at the local courier’s office.

If you have any other query, you can contact us.